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Downtime costs more than hosting ever will

CM Christopher McGrath · 4 min read
Cover image for “Downtime costs more than hosting ever will”

Hosting is one of the easiest places to try to save a few pounds a month, and one of the worst. The saving is real and visible; the cost of that saving only shows up on the day everything goes wrong.

When your site is down, it isn't down at a convenient time. It's down when a customer is trying to book, or buy, or find your phone number, and it quietly sends them to a competitor whose site happened to load.

What you're actually paying for

Reliable hosting isn't about raw speed, it's about not being caught out:

  • Uptime. The site is there when someone needs it, including at 9pm on a Saturday.
  • Backups. If something breaks, yesterday's version is one restore away, not gone.
  • Support that answers. When something's wrong, you want a human, not a ticket into the void.

Nobody notices good hosting. Everybody notices the hour the site was down.

The real maths

A few pounds saved each month looks smart on a spreadsheet, right up until one busy afternoon of downtime wipes out a year of that saving in lost work. For anything your business actually depends on, reliability isn't the place to economise.

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