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Field notes

Plain talk about the software your business runs on.

Over twenty years of lessons on building, running, and betting your business on software. No jargon, no filler.

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Custom tools

Does your business need custom software?

Not sure if custom software is worth it for your business? Here are the clear signs it's time to stop working around your tools and start building ones that actually fit.

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Strategy

What to do when your developer disappears

The person who built your software stopped answering emails. Find what you own, work out what shape it is in, and get moving before something expires while nobody is watching.

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Strategy

Inheriting a codebase you can't ship

A half-finished project landed in your lap and nobody can get it over the line. Here's how a rescue actually works.

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Strategy

Why I turn down work I could technically do

Saying yes to the wrong project helps no one. Here's how I decide whether I'm actually the right person to build the thing you need.

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Performance

Your images are the reason your site is slow

Before you blame your host or your platform, look at your photos. On most small-business sites, images are the single biggest thing to fix.

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Custom tools

The spreadsheet that runs your business is a liability

Spreadsheets are brilliant, right up until your whole operation depends on one. Here's how to tell when yours has quietly become a risk.

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Strategy

What a good discovery call actually covers

Before a single price is quoted, we need to understand the problem. Here's what I'm really trying to learn in that first conversation.

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Performance

Why "it works on my machine" isn't good enough

Software that only works in perfect conditions isn't finished. Real quality is what happens on a cheap phone, a slow connection, and a bad day.

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Custom tools

You don't need an app. You might need a better form.

A mobile app is a huge commitment for a problem a simple web tool usually solves better, faster, and for a fraction of the cost.

Have a system that keeps you up at night?

Tell me what's breaking and I'll tell you what I'd do about it. A 30-minute call, no charge and no pitch.

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